Closed Captioning

Closed Captioning Quality Certification

All programming produced by WNET’s production subsidiaries and broadcast on our channels complies with the closed captioning requirements established by the Federal Communications Commission in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming broadcast on WNET’s channels (WNET, WLIW and NJTV) complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.

WNET Television Closed Captioning Contact Information:

For immediate response to your closed captioning concerns:
Email: graybill@thirteen.org
Telephone: 212-560-3506
Fax: 212-560-2793

For written closed captioning complaints:
Frank Graybill
Senior Director of Engineering
WNET
825 Eighth Avenue
New York, NY 10019

WLIW.ORG Closed Captioning Contact Information

Chris Mather
Senior Multimedia Producer
WNET
825 Eighth Avenue
New York, NY 10019

Email: closedcaption@thirteen.org
Phone: 212-560-3526
Fax: 212-560-8315