WLIW21 PBS
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Digital TV Transition: Still not getting WLIW21?
Wednesday, June 17th, 2009

UPDATE 6/17 12:45 p.m.: WLIW21 is at full power

Please be advised that Channel 21 is broadcasting at full power from an antenna in Plainview, Long Island. Make sure you have a dual band antenna (VHF & UHF). You may need to perform several adjustments before receiving all channels. Each time you adjust your antenna you must also re-scan channels. For more advice about adjusting your antenna, visit www.antennaweb.org. For other details and information, including support centers in your neighborhood, visit www.dtv.gov.

———————————-
UPDATE 6/15 1:20 p.m.: Possible solution — a “double rescan”

Following up on previous discussions regarding reception & signal problems with high VHF channels, the FCC is trying to determine if there is a pattern nationwide. They have identified one potential solution that has been successful in solving the majority of problems for some stations — a “double rescan” the converter boxes. Here are the steps:

  • Detach antenna
  • Rescan converter box (to clear memory)
  • Detach converter box power cord for 1 minute (to ensure that memory is clear)
  • Reattach both power cord and antenna
  • Rescan again———————————-
    On June 12th at 12:30pm, WLIW21, along with other New York broadcasters, made the long-awaited switch to Digital television in compliance with the federal mandate. The following is some important information you need to know in order to receive our signal.

    If you have already connected your converter box or have a television with a digital tuner and are unable to view WLIW21, please re-scan your box or television using the MENU button (look for a feature that says “Scan” or “Auto scan”) or SCAN button on your remote or by consulting the instructions. This is the same scanning process you conducted when you first installed your box or television. If you still have a problem after re-scanning channels, look for an UPDATE function and select that. Each converter box and television is different, so you may need to review the instruction manual.

    Also, make sure you are using an antenna that covers both the VHF and UHF bands and have connected it properly. You may also need to adjust the position of your antenna to receive our signal.

    If you do not yet have a converter box, you will need to purchase one to view WLIW21 on your analog television. Alternatively, you can subscribe to cable or satellite service or purchase a television with a digital tuner.

    For more detailed information and instructions, please visit www.dtv.gov or call 1-888-225-5322.

    Thank you for your interest in WLIW21.

  • share | Comments (88)    Email    Print   

    88 responses
    mary -- June 18th, 2009 at 10:35 am

    FYI, I set up my converter box months ago. I was receiving all the stations digitally. Then about a month ago, I lost access only to WLIW (but continued getting PBS, etc.) I’ve since rescanned and updated multiple times, but still no WLIW. I have a rooftop antenna for VHF and UHF bands. I’m heartbroken because I just love WLIW (cable is not an option). Please let me know if you’re aware of anything else I can do beyond what’s mentioned on your website. Thank you.

    michael -- June 18th, 2009 at 4:29 pm

    I also am still unable to get WLIW, while I am able to receive WPIX, WABC & WNET. Why I can receive all the stations from the Empire State Bldg transmitter but WLIW makes no sense, if WLIW is broadcasting at same power from same location. Hope you can fix this. I miss WLIW.

    pat -- June 19th, 2009 at 9:59 pm

    We got the box, got it connected - no channel 21.

    Tonight, the FCC person came to the house & checked it out - did all kinds of things, but CANNOT get channel 21 !!!! Help.

    Fred Holtz -- June 21st, 2009 at 6:28 pm

    I too cannot receive CH 21 WLIW! My new antenna is an RCA ANT1050 which claims to be able to receive UHF & VHF signals. My converter box is an Insignia NS-DXA1 & it receives all network channels from 2 through 13 plus CH 25 & Ch 31! When I scan through I see CH 21 listed but when I click on it I get a floating message saying “NO SIGNAL”! What is the problem? Sincerely, FH

    Connie -- June 21st, 2009 at 9:25 pm

    Although my indoor antenna is supposed to work without pointing it anywhere special, I find it does matter where it is. To get 21, I need to place it on top of a box. To get 2, it works better lower. Hope that helps.

    susan -- June 21st, 2009 at 10:32 pm

    I did the double rescan and still no 21. PBS came in perfectly before and after. I’m located in Manhattan.

    Phillip Trice -- June 22nd, 2009 at 3:24 pm

    I too am heartbroken that I cannot now recieve Ch 21. I thought this conversion would be a good thing If I cannot get Ch 21 how am I going to be able to watch ny Britcoms on Friday. It’s alright for KUA and ATGB but Ch 21 is the only place where Are you being Served is broadcast in the metro area. I miss it terribly

    pn -- June 22nd, 2009 at 4:30 pm

    I had my dtv box for one year now, and I still even after the transition, I am not able to receive channel 21. I am in NJ.

    Robert -- June 22nd, 2009 at 4:36 pm

    Like some others who have commented, we cannot seem to receive WLIW.

    We use a rooftop UHF/VHF antenna and are located in the Sheepshead Bay section of southern Brooklyn. We receive the other stations mentioned in the 6/17 update (13’s three programs, 11’s three, and 7’s three) all with very good, clear signals, which our digital TV’s antenna diagnostics function shows as having strong signals. We also receive the other broadcast channels we previously received on analog, including 25.1 and a number of Spanish-language stations, as well as some we’d never received. Our channel 21 reception on analog had been variable, ranging from unwatchable to fair, but our TV no longer finds any WLIW signal. We have re-scanned repeatedly in the hope of picking up WLIW’s signal, as well as the other PBS station we’ve lost, WNJN, channels 50.1 and 50.2, which we had received digitally until two weeks before the 6/12 tranistion. Any assistance would be appreciated.

    Robert -- June 22nd, 2009 at 5:45 pm

    Update: Tried “double re-scanning”. While I picked up a couple more digital channels, WLIW was NOT one of them.

    ivar segalowitz -- June 24th, 2009 at 4:46 pm

    i live in great neck and am able to receive all the digital stations in the metropolitan area except WLIW, the reception is variable, some day it is great and at other times i receive nothing.I have a vhf antena pointing at the station and have rescanned multiple times. I hope this will be resolved soon since 21.1 is myfavorite station

    fscrtchings -- June 25th, 2009 at 11:19 am

    Cannot get wliw,after sanning each day after June 12.

    suni -- June 25th, 2009 at 12:24 pm

    Like so many others here have said, I too cannot get 21, so must be added to the list of unhappy members/viewers. Who knows, maybe in time it will return.

    Tom D'Agostino -- June 25th, 2009 at 4:57 pm

    To all:
    I work at WLIW, and the transmitter in Plainview, NY, is one of my responsibilities. We are all deeply concerned about the viewers who are having problems with reception. Some of you in trying to do the right thing purchased an expensive antenna that is probably very directional and has very poor back end reception. Therefore your less expensive antenna was probably a better choice for WLIW reception. Your city reception is probably better. This only applies to everyone west of Plainview, who are aiming at Empire. Suggestions given here are all very good and worth a try. I have found that moving your antenna as little as 12 inches can make the difference between receiving a digital channel or not. WLIW had applied to the FCC last year for a power increase. I think the FCC is working very hard right now and will hopefully agree to our request. Keep in mind it may not be the magic key to your reception problem. The transmitter is located in Plainview, and the operating power is equal to the analog power (on paper) that was being broadcast. If you were having problems with analog reception digital will NOT work.

    Rosemary -- June 26th, 2009 at 4:46 pm

    I echo all the above - heartbroken, tried everything, etc. Got a new antenna yesterday (Terk) and for a few brief seconds, holding it over my head, I got 21. I lost it when I tried to set the antenna down. Will keep trying.

    Lifeofthemind -- June 26th, 2009 at 9:27 pm

    Live in Queens west of Flushing Meadow and get poor or no reception for WLIW. Would rather receive channel 21 than channel 13 for many purposes.
    Hope you can extend your range to cover this area.

    roslyn -- June 26th, 2009 at 11:31 pm

    I live in New Hyde Park in Nassau County, but can’t get Cannel 21 with the converter box. Your full power apparently is not good enough if it cannot reach new hyde park.

    Ricardo -- June 27th, 2009 at 1:21 am

    I can’t get anything either. In fact when I do the signal strength meter I don’t even get ANYthing, Infact PBS Connecticut atleast shows signal in the very low range “Bad” Range (I can’t watch it, but) I watched WLIW all the time, and I cannot get it anymore :( Sigh, Lost two PBS stations at once, WLIW 21, and PBS 50 from New Jersey :(

    Lin -- June 30th, 2009 at 4:45 pm

    I am in Briarwood Queens and cannot get the station either.

    Me -- June 30th, 2009 at 4:47 pm

    I am in Queens and can’t get any signal!

    Ursula Seligmann -- July 1st, 2009 at 2:59 am

    I live in Peter Cooper Village at 20th St and East River(bedroom), facing the river. I have tried various things and nothing seems to help. Several Spanish stations come in clearly but not Ch. 21.It always came in so beautifully before digital change. I have tried several new antennas but found the original rabbit ears of my not very old set.All other stations come in clearly. Any suggestions for me?

    Rosemary -- July 1st, 2009 at 11:54 am

    IS ANYBODY LISTENING?

    Troy Heagy -- July 1st, 2009 at 4:13 pm

    No.

    They expect you to bought-up $10/month and give it to Comcast if you want to watch televison. (Never mind the fact that the airwaves belong to the People, collectively, not the stations.)

    Pat -- July 2nd, 2009 at 11:14 am

    Dear Mr. Tom D’Agostino, thanks for your clarification & the proposed solution about the reception problem. Your Channels-21-1 & 21-3 get the best commercial-free educational programs. Apropos, I got the reception for Channel 21 in Summit, NJ, WHENEVER IT RAINS at night only! I pray for rains now…go figure!

    Rosalia Cancian -- July 2nd, 2009 at 12:17 pm

    Like many of the people who posted above, I, too, am very depressed at not getting Channel 21 anymore. I also never received it great on analog, but at least enough to enjoy. I just miss it so much. My Tuesday, mysteries, and how often I got through a stressful work week just by thinking of the British Sitcoms. Like someone mentioned, Are You Being Served, is only shown on Channel 21. I bought a new TV in February 2009 that says has a digital tuner and a RCA ANT1050, which is just a flat piece, and I receive absolutely nothing. Cable, for me, is also not an option. Channel 21 was one of my favorites, it was like eating comfort food watching it. I have been a member since 1993! Please help all of us.

    Peg -- July 3rd, 2009 at 2:14 pm

    My 79 yr old husband is trying to adjust 3 different outdoor antennas to try to get the channels we used to get on our old tvs. We already returned an indoor antenna that did nothing. Our brand new TV doesn’t get 21 either. It does get 2.1, 5.1&2, 7.1&2&3, 11.1&2 13.1&2&3 25.1&2,68.1&2. As seniors we don’t want expense of cable. Hope solution is found soon.

    Peg -- July 5th, 2009 at 2:00 pm

    I’m in Merrick and don’t get Ch 21 on my new TV.

    Tony -- July 5th, 2009 at 4:20 pm

    I live in Brooklyn Heights, have tried all the suggestions, but still no 21. Before June 12, got 21 with my old amplified uhf-vhf-fm antenna.Use same antenna now, which brings in 35 different channels, but no 21,which I miss very much. Hope you get problem solved soon.

    Chi -- July 5th, 2009 at 10:21 pm

    I wasn’t able to receive WLIW for a number of months after I tried to tweak my antenna to improve the signal strength back in October 2008.

    Today, I finally got off my butt and went up to the roof and repointed my antenna about 2 inches more to the east and moved the antenna wings into a “V” shape instead of the straight “T” configuration to concentrate the signal for upper VHF and now I have WLIW with 2 bars on the signal meter for my DTV. yippee! I live in Rockland County NY, so the distance is fairly long.

    Pat -- July 7th, 2009 at 11:16 pm

    July 5th, 2009 at 10:21 pm, Mr. Chi shared with us his solution to the reception problem (See his post above for details). Mr. Chi, thanks. Before I’ll copy what you have done, I like to ask if you lose any other good TV channels after you repointed your antenna about 2 inches more toward Montauk, NY 11954. Thanks in advance for your reply.

    Joanna -- July 8th, 2009 at 9:50 pm

    I live in Queens and also unable to view channel 21. I tried to rescan so many times but with no luck. Channel 21 is my favortie one so I hope this issue will be resloved very soon!

    rosalia -- July 10th, 2009 at 10:47 am

    I was getting ready to try the “double rescanning” that was suggested in one of the digital transition help sites, but tried channel 21 one more time before doing so. I can’t tell you how happy I was to see that it was there. What a joy I felt. Like finding a long lost friend. I hope the same is true for all the others here. I live in Queens.

    Scott in New Rochelle -- July 10th, 2009 at 7:07 pm

    no 21!

    After many atenna dances we finally are receiving may stations (including blessed 13,) but with only 1 PBS, and sans 21, we are getting alot of reading done. BUT we want 21! Boost it!

    ALVIN -- July 11th, 2009 at 12:24 pm

    I, too, have concluded that it is no longer possible to receive WLIW (as well as WNJN), here in southern Brooklyn, with rabbit-ears. I can receive WNET/13 some of the time, but it gets shaky, at other times. I’m guessing that PBS stations, with more confining budgets, don’t broadcast at power levels like the private entities. I intend to write/e-mail the FCC, to encourage approval of power boosts, and would like to know how the various PBS broadcasters’ applications are progressing.
    Finally, I got the impression somewhere (?this website? DTV’s?)that WLIW was currently broadcasting from the Empie State Building, along with others. Are they? Or, is it still Plainview? Or both? It IS a ’sister’ station to NET, after all.

    Michael -- July 11th, 2009 at 8:07 pm

    Live in Jackson Heights, Queens; I have scanned and rescanned and cannot get 21.

    Pat -- July 12th, 2009 at 12:20 am

    This is just an update on my attempt to correct my WLIW 21 reception problem. At approximately 4 p.m. this afternoon, armed with an U.S. Army Compass, some socket wrenches & tools, I climbed up to my rooftop in Summit, NJ and realigned my antenna due East as suggested by Mr. Chi. Unfortunately for me at that time, I was still unable to get WLIW 21. However, luckily for me right now, it has been raining in summit since 10 p.m., and I’m getting the WLIW 21 crystal clear reception. I’m watching channel 21 right now as I’m typing this post. Why does rain help in getting better TV reception? Crazy, isn’t it? Go figure!

    Rosalia -- July 13th, 2009 at 9:15 am

    I guess I celebrated too early. On Thursday night I was able to watch Channel 21 fine, on Friday I did get to see the British Sitcoms, but by the end of Are You Being Served, it started to break up. Since then there is just the black screen with the Weak or No Signal message, which it better I guess than what I was getting, the salt and pepper screen. I noticed somewhere it said Channel 13 signal was Strong, while Channel 21 was just Moderate. Can’t this be fixed so that we who all love Channel 21 receive it again?

    Maureen -- July 13th, 2009 at 9:10 pm

    I’ve done everything I can with the coverter box and it just gets worse and worse. I have my TV in the living room attached to my computer so I get 21 in the living room where I never watch TV. I used to look forward to watching 21 in my bedroom at night and when I was sick. I am disabled and 21 was my favorite station. I used to relax at night to it. You cannot get 21 without cable or computer and it’s a disgrace. Now (as of 3 days ago) I have lost channel 50 another PBS station. Channel 13 goes in and out. I have a bunch of stupid channels that I have no use for and even ABC is ruined (they tell me this will be fixed.) What’s with destroying the public TV stations that we poor people used to get for free. I see nothing has happened to FOX and all its crappy programmming. It seems to be all about money to me now. What else is new in the America I used to love.

    ivar -- July 14th, 2009 at 7:04 pm

    tuesday july 14 now with a UHF antenae aimed at plainview still no reception in great neck.
    What are doing to solve this problem?

    Dawn -- July 14th, 2009 at 8:47 pm

    I don’t know if it will do any good, but I will add my voice to most of the people here and say I sincerely miss 21. I, too, have been through various antennas with no luck. I get pretty much everything else, but what I want to watch is 21! Out of principle, I refuse to be forced into paying for cable. If the station can’t do something to help us, I’ll have to do without. I live in Freeport, with just about every station I watch coming from the West. 21 is the only one I want to see coming from the East. I never post on things like this - I must really want my 21 back.

    Rosemary -- July 15th, 2009 at 12:29 am

    Tried the antenna in every room - best shot is downstairs - I get a glimpse of 21.3 when I hold antenna just the right way, but lose it when I put it down. It’s all the worse because when I go to LI, I see all three 21 stations and it kills me that I can’t get them at home.

    Jed -- July 20th, 2009 at 9:03 pm

    I’m in NYC (Man). I used to get analog signal for WLIW, Chan. 21 just fine.. with an antenna. After the switch… Nothing. Nada. Nix. My antenna (not expensive) can pull in Channels 13.1,13.2, New Jersey 50.1, 50.2….25.1 But 21.1? Impossible. Rescanned many times. There is no point broadcasting anymore if you have lost 50 per cent (?) of your previous viewership. Boost your signal please and are you having the signal repeated from Empire State Bldng? It his hard to tell from posts here if this is true or not. It would seem not as I get other channels from there AOK. Why is yours so weak compared to WNYE (25.1)?

    David McKay -- July 21st, 2009 at 7:00 pm

    HI!…Well, at first I hated the change to DTV, now its OK…I live north of Danbury, Ct, and get LIW and 36 other channels….Secret?….Twenty years ago I had my antenna placed 55 feet straight up in a Pine Tree next to my house…well it was so overgrown with vines and branches …and of course no one would repair it..I even had and antenna man here that retired from ATT who said he , after spending 7 hours here could not figure out how i was getting so many channels…my ONLY explanation was height…and the fact at 56 y/o I had to climb the tree myself to clear all the debris…and yes, my rotar has NOT moved in 20 YEARS!…I am afraid to move it…by the way, I do NOT get CBS yet, as I did before the change, yet I get 4, 5, and 11….13, 21..from your area??you figure…

    susan -- July 23rd, 2009 at 2:02 pm

    what are you doing to help us receive wliw? Will you get a tronger signal?

    Joy -- July 26th, 2009 at 3:08 pm

    I live in Co-op City, in the northeast Bronx. I was feeling so alone with my digital TV problems. After reading all the sad stories concerning WLIW reception I just wanted to kiss everyone having the same problem. I loved WLIW, and used to watch it all the time until the digital conversion. Now I no longer receive WLIW, no matter how much I re-scan my new digital TV. I also lost NJN Ch. 50. PLEASE HELP!

    albert ashforth -- July 28th, 2009 at 10:26 pm

    I too live in Brooklyn, not far from Brooklyn College, and have not been able to bring in WLIW. It certainly seems as if this is a dead spot. I really miss your many fine broadcasts. Although I’ll keep trying, I’m not optimistic.

    Ethel -- July 29th, 2009 at 5:23 pm

    …from Scarsdale, NY:
    STILL can’t get WLIW-21 at all–except for 2 moment-
    ary sightings in the wee hours (2-4 am). This is
    the only PBS Channel I can’t bring in–and wouldn’t
    you know, it’s my favorite. I’ve been a member for
    years–since WLIW first telecast Finbar Wright’s
    “Opera Video” in Dec.’99– but now I have to ask:
    WHY should I continue my membership when I can’t
    see the programs? WHATEVER IS THE MATTER???

    David Hermanns -- July 30th, 2009 at 12:54 pm

    Couldn’t get WCBS-2 after conversion. Their web site said enter channel 33 manually, and there was WCBS! What is the manual channel to enter for WLIW-21?

    Phyllis Benjamin -- August 1st, 2009 at 10:03 am

    I echo everyone else’s comments.
    I get sporadic reception in one room and none downstairs.

    Charles Coleman -- August 2nd, 2009 at 1:00 pm

    I am in Brooklyn, NY and have cable. I am able to get channel 21 on that TV. However, when I am in my home office, I cannot get WLIW, but can get many other channels, including WNET (if the antenna is jiggled). Cablevision would charge extra for another cable box.
    I hope that your request for a power boost is approved quickly.

    GYW retired msee -- August 3rd, 2009 at 1:47 pm

    Signal repeater from Empire State Bldng sugestion
    form Jed is the best idea anyone has.

    Larissa -- August 4th, 2009 at 11:14 am

    I am an Editorial Coordinator for Children’s PressLine. We are a youth media organization affiliated with The New York Daily News. Publishing weekly articles in the Daily News on issues that affect kids, the program is meant to hone skills in young journalists from ages 8-18.

    Currently we are working on an article regarding the switch to DTV in Queens, New York and the loss of access to educational programing in some areas, including Thirteen and 21.

    If anyone is interested in speaking with us… particularly people with children affected by this problem. We would love to hear from you. Our deadline for reporting on this issue is Thursday, August 6.

    You can contact me at queensnycpl@gmail.com.

    provi garcia-rios -- August 4th, 2009 at 5:35 pm

    dont you think that by now you should do another update? - - how do you expect one to contribute to your station when one cant get the channel? — since there seems to be so much trouble getting the station - it never crossed someones mind that the trouble lies with YOU - eh, ya think?!?!?

    *Ivar -- August 5th, 2009 at 7:44 pm

    as of july i am returning all fund solicitation, until i receive a useable signal.

    George Sweeny -- August 6th, 2009 at 4:17 pm

    I have been a supporter of WLIW Channel 21, in the past. I am at this point in August dismayed that there have been no updates on whether we will be able to receive this station in NYC, anymore. The change-over was in June, and still no news!

    Desi -- August 12th, 2009 at 5:20 pm

    I am in the South Bronx. We also lost WLIW21 (and NJN PBS 50) like someone else said above in the Bronx. No matter how many rescans I do, I cannot get WLIW, so I suppose I will just keep my WNET membership only, since I cant actually watch channel 21. Somebody please present this site to the FCC. WLIW needs permission for a signal boost above what they currently have. We need the FCC on this. I miss my PBS station, and want it back. Thank God I at least have WNYE and WNET or It would have been a really difficult digital transition.

    Mark -- August 13th, 2009 at 1:02 am

    I live near Lincoln Center and, like most of the other folks who have posted comments, I am unable to receive WLIW21, even with a top-of-the-line indoor antenna that enables me to get 2, 4, 5, 7, 9, 11, 13, 25, 31 and many other DTV channels. Not getting Channel 21 is, of course, frustrating. So, I decided to see what I could accomplish by visiting http://www.antennaweb.org, as suggested by WLIW21’s website (which got antennaweb’s website address wrong, by the way — it’s http://www.antennaweb.ORG, not http://www.antennaweb.COM). One is directed to fill in an online form with an address or zip code where the receiving antenna is located, and antennaweb.org produces a list (called “address location results”) identifying the stations for which one is likely to be able to get reception. What I found interesting about the exercise is that antennaweb.org essentially tells you that, if you live in Manhattan, reception of the WLIW signal is not even theoretically possible. Now, I concede that I did not punch in every single Manhattan zip code in my experiment, but I tried over a dozen. I even typed in 350 5th Avenue, 10018 to see what stations I would get if my receiving antenna were right next to the Empire State Building, the location of WLIW’s Manhattan signal transmitter. Although the list of stations that antennaweb.org said I should pull in with good reception from that location was as long as my arm (those stations that antennaweb.org highlights with the color yellow under “antenna type” will come in the strongest with a given antenna, and those in violet and dark blue will come in the weakest), WLIW was not among any of the stations listed in the “address location results” for 350 5th Avenue or for any of the various Manhattan zip codes I tried. Just to assure myself that WLIW21 was not missing from antennaweb.org’s database, I plugged in the Plainview, NY zip code (as well as a few other Long Island zip codes) and, sure enough, WLIW did in fact show up on the “address location results” list as a receivable station for those zip codes. What that tells me is that if you are receiving a signal not too far from Plainview, you might at least have a glimmer of hope of getting WLIW, but — and I’d be delighted to learn I’m incorrect on this — if you live in Manhattan, even a stone’s throw from the signal transmitter, you will not get WLIW reception, according to antennaweb.org.

    KS -- August 13th, 2009 at 10:48 pm

    Mark-

    WLIW does NOT transmit from the ESB. THAT’S THE PROBLEM. They transmit from a tower on the Nassau/Suffolk county border.

    What WLIW needs to do is pipe their signal into Manhattan and transmit at full power from the ESB. If they did that, a lot of us would be getting WLIW. I live in Astoria, Queens, and I get 2,4,5,7,9,11,13,25,31 and all associated sub-channels, but no WLIW, which is EXTREMELY frustrating since WLIW and it’s two sub-channels have all the good programming. I really want PBS Create and PBS WORLD. Even 21.1 is better than 13.1.

    kyng -- August 17th, 2009 at 1:58 pm

    Like everyone else on this forum I MISS WLIW!! I used to watch it more than ch.13 as it has shows 13 doesn’t carry and I could also watch those shows that I may have missed on 13. Isn’t there any way ch.21 can become a sub-channel to ch.13 (which I can get) until they resolve this reception problem? They are, after all, a pbs station and sister channel to 13. Certainly, they must be losing revenues from their loss of viewers. I WANT MY LIW!!

    Nancy -- August 19th, 2009 at 3:27 pm

    I’m not sure but perhaps a antenna amplifier might help those of you who are closer to the the transmission tower. In order to get a better analog picture, several years ago I bought an Archer UHF/VHF Indoor Antenna Amplifier from Radio Shack. It worked beautifully. After the switch to digital I didn’t think I would need it but just the opposite was true. Without the amplifier I spent more time moving the antenna around trying to find a stronger signal for the major networks let alone my PBS stations. WLIW’s digital signal is not strong enough for me to receive even with the amplifier because I live in New Jersey. I used to get a snowy analog WLIW but with digital it’s all or nothing and unfortunately for me now it’s nothing. I too miss my WLIW.

    susan -- August 24th, 2009 at 1:30 pm

    What are you doing to improve the reception? Can we contact anyone to complain to?

    Desi -- August 26th, 2009 at 5:57 pm

    Totally agree with “kyng”^^^ Until this problem is resolved WLIW should become a sub-channel to ch.13. If not, they will lose many NYC contributions.

    Jeanne -- September 3rd, 2009 at 1:43 pm

    Had perfect WLIW DTV signal up until 9/1/2009 now has disappeared and not returned. Live on Staten Island. All other stations fine. What is going on?

    JOHN REMINGER -- September 6th, 2009 at 7:33 pm

    I hope want wliw did on fri. sept. 4 could stay I got the best video & Audio ever on TRICKS 7 EASTENDERS. Today just broken signal. I am in NJ 46 air miles from PLAINVEIW. I have a roof Ant. + Pre-Amp + Rotor. Most days there are some problems. Lets hope they can get it work out.

    Geraldine -- September 8th, 2009 at 11:46 pm

    Another manhattan resident who misses ch. 21.

    Joe -- September 11th, 2009 at 11:38 pm

    I really miss WLIW in Brooklyn where I. I can only get it occasionally with my antenna on clear nights. Hopefully someone either moves the transmitter from Plainview or they get a strong signal soon.

    Nayyar -- September 12th, 2009 at 3:54 pm

    I am in White Plains and can not get WLIW. What happened to their plan to increase the power of their transmitter. It was supposed to happen in August.

    Pat -- September 13th, 2009 at 3:38 pm

    Nayyar wrote: “I am in White Plains and can not get WLIW. What happened to their plan to increase the power of their transmitter. It was supposed to happen in August.”

    Hey Nayyar, WLIW21 will easily solve its weak-signal-problem when it switches back to broadcast from the antenna of Empire State Building (1,472 feet). WLIW’s broadcasting antenna is 100 feet tall right now. You can see its antenna on this link.
    http://maps.yahoo.com/;_ylc=X3oDMTExNmIycG51BF9TAzI3MTYxNDkEc2VjA2ZwLWJ1dHRvbgRzbGsDbGluaw–#mvt=s&lat=40.789056&lon=-73.451177&zoom=19&q1=Channel%2021%20Drive%2C%20Plainview%2C%20NY%2011803%20
    Which antenna do you prefer to receive TV signals from……. the one from 1,472 feet or 100 feet?
    As the old saying goes: “The Squeaky Wheel Gets The Oil” (you have to make noise if you want to get things done…) ” So contact WLIW 21 and ask for our old TV signals back. We did not ask much. Just our old TV signals back. Here’s the contact info:

    Ms. Laura Savini
    Vice President of Fundraising & Communications
    WLIW 21
    Channel 21 Drive, Plainview, NY 11803
    516-367-2100
    laura_savini@wliw.pbs.org

    Nayyar -- September 14th, 2009 at 5:38 pm

    Thanks Pat, I will contact Laura as you suggested.

    ivar -- September 14th, 2009 at 9:27 pm

    The time has come for the ch21 staff to communicate the status of your dificulties with your digital signal to your viewers

    ivar -- September 17th, 2009 at 5:03 pm

    You keep soliciting me for donations, but you are not providing a signal. To date I received four letters requesting funds. How about responding to these complaints.

    CT -- September 18th, 2009 at 3:33 pm

    I live in the Bronx and I too do not recieve WLIW 21. I have a great antenna (VHF & UHF), & rescanned. I think with all the complaints posted, WLIW staff need to change the location from where their Digital signal is being transmitted, so all New York viewers can enjoy channel 21 again.
    Thank you.

    SAH -- September 23rd, 2009 at 12:30 pm

    I live in Centereach in Suffolk County, probably about 28 miles or so from the transmitter and I can’t get 21. I bought my converter box in early spring and usually received digital 21 until the big switch at which point I haven’t gotten it once despite moving my antennae, rescanning, etc. I live in a 1st floor apt, so a roof antennae is out of the question. I currently get channel 55 and univision (Spanish), and sometimes I can pick up Conneticut’s NBC and CBS, and rarely I’ve gotten NYC Fox 5 by holding up the antennae as high as I could which isn’t a practical solution long term. I bought a more expensive antennae that picked up less than the one I had. I know there’s more channels out there and I’m so frustrated. The strength meter shows WLIW at bad and I had hoped when they boost the signal I’d have better chance, but nope. I miss World, Create and all the great shows. :( I hope the FCC will allow all the stations to boost signals and increase the antennaes. If it wasn’t for free rentals from the library, the whole situation would be unbearable.

    Ruby -- September 25th, 2009 at 8:48 am

    I live in Englewood New Jersey and I have tomes warner cable but my WLIW shown in Channel 3 disappeared a few days ago. What’s up?

    Ron -- September 28th, 2009 at 4:40 pm

    Until Sept 1, was getting digital channels 21.1, 21.2, and 21.3 just fine with my antenna in West Long Branch, NJ. Since Sept 1, no digital signals at all from WLIW. What’s up?

    fran leiblein -- October 4th, 2009 at 6:54 pm

    I have read with interest the innumerable e mails sent to WLIW21 by disgruntled subscribers who for some reason can no longer receive this channel.I,too, was able to receive channel 21 in East Northport,Long Island,NY before the conversion and can no longer view it.. Unfortunately I did not see a single reply to any of these e mails. My question is ….”Is any one listening at WLIW21???
    I am greatly disappointed in the manner in which WHLI is handling this problem. Needless to say,I will not contribute to an entity that does not provide me with the programs I wish to view.
    I would like to receive WLIW21 Highlights but only if I am able to view them.

    LennyM -- October 4th, 2009 at 8:55 pm

    You people at WLIW don’t get it. You aren’t listening.
    A VERY large sector of your market lies West of Plainview and East of the ESB. We all have our directional antennas pointed to the ESB to get every other local station (and for me, including New Jersey public television). So we can’t get WLIW. It used to be that an indoor antenna could pull in your analog signal, but it doesn’t work for digital.
    You need to broadcast from the Empire State Building or we’re permanently lost as WLIW OTA viewers.

    Eduardo Nicholas Jerez -- October 5th, 2009 at 6:03 pm

    FYI, I just had trouble with my DTV viewing on my channel. I have an analog broadcast with no converter and I need to continue with Miffy and friends! Please help or I am lost as a KLCS OTA viewer.

    Kevin -- October 7th, 2009 at 4:37 pm

    WLIW could give a rip whether anyone can receive their signal over the air or not. They’re worthless. Screw them and let them go off the air. If you donate money to them STOP. Let them starve from lack of funding. They deserve it.

    susan O. -- October 8th, 2009 at 4:09 pm

    I am very upset about the conversion. I used to get WLIW (and I was a member for years) very very clearly, and I loved it. I live in Higganum, CT, and WLIW was my favorite station. Now, I cannot get WLIW any more. I have complained to my senators and congressman and the FCC and I have moved the set, and wiggled the antennas, and I still can’t get both WLIW and Channel 3, which is from Hartford in my own State!!!!! I am very annoyed. I know of one neighbor who buried his television!! I miss WLIW terribly.

    Ivar -- October 14th, 2009 at 11:43 am

    What’s up with your unobtainable signal?
    How about a responce after numerous attempts at communication?
    Please refund my donation or provide me with a useable signal

    Nicola -- October 17th, 2009 at 12:28 am

    I complained to WLIW months ago to no avail. Can’t afford cable, bought top of the line antenna and converter box, but still no WLIW. A reply would be nice, a picture even nicer. Your attitude stinks.

    S. Gokturk -- October 27th, 2009 at 12:01 pm

    We were able to get (before June) Channels 21, 25, and several of the 50’s with a 30+ years old rabbit ear antenna, attached to a modern Samsung HD. Now, we do not get any of these. These channels were our staples. We live in Port Washington,.
    To add insult to injury, our only FM radio station now transmits (presumably because they moved to NJ) a very dirty signal, which makes listening a veritable torture.
    These so-called public broadcasters, however, never fail to solicit our money.
    Are they going to clean up their acts or do we have to move?

    T. Bonny -- November 1st, 2009 at 9:44 am

    I finally went on to my roof and tried to tweak my antenna , unfortunately , I slipped and fell 25 feet , needless to say I was killed instantly , the good news is I don’t worry about receiving WLIW anymore.

    Rosalia -- November 3rd, 2009 at 2:01 pm

    I check WLIW’s website periodically hoping to see some update on the reception problem people are having, but nothing yet. It’s funny but there are days when the channel comes in pretty well and I think the problem is solved, but invariably it goes again and totally breaks up. At one point I noticed if I stood in one particular spot in the room the reception was good. I watched a complete show (Waking the Dead) that way, all the time hoping I wouldn’t totally lose the signal before I found out the end of the story. But the past few days nothing shows up.

    Joy -- November 8th, 2009 at 11:17 am

    WLIW used to be one of my favorite channels. I watch PBS more often than commercial TV. I live in the northeast Bronx and I am able to receive Connecticut PBS stations(thank God). I cannot get WLIW anymore, or even Channel 13. I’m sorry to say that it seems as though many broadcasters feel that those who don’t receive cable TV are not worth worrying about because they probably don’t have enough money to purchase their advertiser’s products, or in the case of PBS, to donate to the station. Nothing could be further from the truth. And in the case of PBS, many people consider these stations to be their “cable TV”, and are willing to donate to PBS. If we can’t see the programs we will no longer donate. Simple.

    Carrie -- November 10th, 2009 at 11:53 am

    WLIW was one of my favorite channels, however, I have been unable to watch it. I live in East Harlem, NYC and only on a few occasions very late night have I been able to see this channel, 21-1, 21-2 and 21-3. I purchased a better antenna and have rescanned numerous times, but it made no difference. Before the change in June, I was able to watch some of my favorite programs, but no more. Is anyone listenning??? Can anyone let us know what the status is??? Thanks,

    Ed -- November 16th, 2009 at 8:28 pm

    Hello all,
    I have to echo all that everyone is saying here, and while DTV images are superb (especially in HD), it is very sad that acquiring signals has been a true nightmare. Unlike analog, DTV is an “all or nothing” proposition in terms of signal acquisition. Luckily, since I live east of WLIW’s Plainview transmitters, 21.1, 21.2 21.3 all come in solid and unbroken, and did even before June 12, 2009. Sadly, I never receive WCBS, ION (WPXN) and after repeated calls to the FCC and WCBS, have given up. In addition to purchasing a $1000 HDTV and a 10 foot UHF-VHF antenna with 30dB signal amplifier, I still get choppy reception. So, congratulations, now you see what the government thinks of its citizens. Are you prepared for the change to a new health care system now?

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